Terms of service

Last updated: 01/10/2026

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to be bound by these Terms.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted across networks. Payment information is always encrypted during transfer.

You may not use our products for any illegal or unauthorized purpose.

2. Products & Descriptions

We make every effort to display product descriptions, images, and pricing as accurately as possible. However, due to wholesale sourcing and mass production:

  • Colors, finishes, sizes, and details may vary slightly

  • Product images are for illustrative purposes only

  • Minor imperfections common in wholesale jewelry are not considered defects

We reserve the right to discontinue or modify products at any time without notice.

3. Pricing & Payment

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Change prices at any time without notice

  • Correct pricing or typographical errors

  • Cancel orders due to pricing inaccuracies

Payment must be received in full before an order is processed.

4. Order Acceptance & Cancellation

We reserve the right to:

  • Cancel or limit orders at our discretion

  • Refuse orders suspected of fraud or resale abuse

Orders cannot be canceled or modified once processing has begun.

5. Shipping & Delivery

Shipping times are estimates and not guaranteed.

We are not responsible for:

  • Carrier delays

  • Customs processing delays

  • Lost or stolen packages marked as delivered

  • Incorrect addresses provided by the customer

For full details, please review our Shipping Policy.

6. Returns & Refunds

All sales are final, except where required by law or outlined in our Refund & Return Policy.

Refunds or replacements are only issued for verified defective or incorrect items and must be reported within the stated timeframe.

Please review our Refund & Return Policy before making a purchase.

7. International Orders

For international orders:

  • Customers are responsible for customs duties, taxes, and import fees

  • Orders refused due to customs fees are not eligible for refunds

  • International shipping delays do not qualify for refunds

8. Intellectual Property

All content on this site, including logos, images, text, and designs, is the property of our store and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, we are not liable for:

  • Indirect, incidental, or consequential damages

  • Losses resulting from misuse of products

  • Allergic reactions, skin sensitivities, or improper care of jewelry

Jewelry care and wear is the responsibility of the customer.

10. Indemnification

You agree to indemnify and hold harmless our store from any claims arising from your violation of these Terms or misuse of our products.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on our website.

Your continued use of the site constitutes acceptance of any changes.

13. Contact Information

For questions about these Terms, please contact us at:
📧 relabela.info@gmail.com